CustomerGauge Release Notes v5.51 - Released 05 December 2023
Pedro Henrique
started a topic
12 months ago
2 New Features
New in Outgoing Webhooks
You are now able to delete your deactivated Outgoing Webhooks by clicking on ⋮ and then Delete.
Newin Campaign Suite
Users are now able to remove a template language in the Primary template step from SMS, Email and WhatsApp Campaigns.
15 Feature Improvements
Survey Suite
Display Conditions are now controlled through the “Condition Type” drop-down - with the choices ‘Always Display’ (default) or 'NPS Loyalty’ (default for Follow-up).
Survey Suite now offers the ability for the Owner (or Global Admin) of a brand/survey to change ownership to another user.
Co-Owners of Surveys and Brandings have gained the ability to ‘Change Owner’.
The widget limit on a single survey has been increased from 5 to 6 for CSAT, Rating, Single Line Text, Additional Comments, Checkbox, Radio, Select Box, and Custom Text widgets.
The Pop-up Close button was moved to inside the header in mobile view, making it more accessible on mobile phones.
Drivers no longer appear in Survey Suite Surveys when they are deactivated.
Rest APIs
The GET Responses API now shows if a record is a response or a partial-response with the new Status field.
Campaign Suite
The Languages step in WhatsApp and SMS campaigns are now all consistent with Email Campaigns.
Personal Link campaigns can now only be created when at least one filter is provided.
Personal Links campaigns have been updated to use surveys from Survey Suite.
Outgoing Webhooks
The Locale merge tag is now available in the request body.
System Admin
Field labels in Field Settings must be unique from now on.
Only Owners/System Admins are now able to Restrict, Edit, Delete (De-Activate) and Move Priority actions in Workflow Rules.
Salesforce Native Integration
The categorize_url merge tag has been updated to include tenant-specific login URL.
Single Sign On
Validation errors are now displayed when a login attempt fails due to validation, allowing teams to more easily troubleshoot misconfigurations.
7 Feature Fixes
Survey Suite
Fixed an issue where in some rare cases, survey responses were coming through without NPS Score.
Scrollbar in modals is no longer missing.
The back button is now properly aligned in Hebrew, Arabic, Farsi, and Urdu.
Solved an issue where the Pop-up survey inherited some styles from the parent website, causing it to scale incorrectly on desktop.
Campaign Suite
Solved an issue where clicking on the select all checkbox did not deselect all languages.
Solved an issue where deselecting the Duplication Prevention checkbox did not disable the setting.
Close-the-Loop on-the-Go
The look of the Close-the-Loop on-the-Go is improved to be more in line with the original design.
Pedro Henrique
2 New Features
New in Outgoing Webhooks
You are now able to delete your deactivated Outgoing Webhooks by clicking on ⋮ and then Delete.
New in Campaign Suite
Users are now able to remove a template language in the Primary template step from SMS, Email and WhatsApp Campaigns.
15 Feature Improvements
Survey Suite
Display Conditions are now controlled through the “Condition Type” drop-down - with the choices ‘Always Display’ (default) or 'NPS Loyalty’ (default for Follow-up).
Survey Suite now offers the ability for the Owner (or Global Admin) of a brand/survey to change ownership to another user.
Co-Owners of Surveys and Brandings have gained the ability to ‘Change Owner’.
The widget limit on a single survey has been increased from 5 to 6 for CSAT, Rating, Single Line Text, Additional Comments, Checkbox, Radio, Select Box, and Custom Text widgets.
The Pop-up Close button was moved to inside the header in mobile view, making it more accessible on mobile phones.
Drivers no longer appear in Survey Suite Surveys when they are deactivated.
Rest APIs
The GET Responses API now shows if a record is a response or a partial-response with the new Status field.
Campaign Suite
The Languages step in WhatsApp and SMS campaigns are now all consistent with Email Campaigns.
Personal Link campaigns can now only be created when at least one filter is provided.
Personal Links campaigns have been updated to use surveys from Survey Suite.
Outgoing Webhooks
The Locale merge tag is now available in the request body.
System Admin
Field labels in Field Settings must be unique from now on.
Only Owners/System Admins are now able to Restrict, Edit, Delete (De-Activate) and Move Priority actions in Workflow Rules.
Salesforce Native Integration
The categorize_url merge tag has been updated to include tenant-specific login URL.
Single Sign On
Validation errors are now displayed when a login attempt fails due to validation, allowing teams to more easily troubleshoot misconfigurations.
7 Feature Fixes
Survey Suite
Fixed an issue where in some rare cases, survey responses were coming through without NPS Score.
Scrollbar in modals is no longer missing.
The back button is now properly aligned in Hebrew, Arabic, Farsi, and Urdu.
Solved an issue where the Pop-up survey inherited some styles from the parent website, causing it to scale incorrectly on desktop.
Campaign Suite
Solved an issue where clicking on the select all checkbox did not deselect all languages.
Solved an issue where deselecting the Duplication Prevention checkbox did not disable the setting.
Close-the-Loop on-the-Go
The look of the Close-the-Loop on-the-Go is improved to be more in line with the original design.