CustomerGauge Release Notes v5.76 - Released 26 November 2024
Pedro Henrique
started a topic
21 days ago
1 New Feature
System Admin: GaugieAI Privacy Settings
You are now able to control whether identifiable information is redacted before being sent to OpenAI with the new Privacy Settings feature in System Admin.
Since the introduction of all AI features, business identifiable information (BII) and personal identifiable information (PII) have by default always been redacted before they were sent to OpenAI.
This feature allows you to control if you want to redact only BII, only PII or both, for Feedback AI Assistant or Close the Loop Assistant.
3 Feature Improvements
Imports
The Revenue 4.0 upload option has been removed from the imports page. Any Revenue uploads should be done through the Revenue 5.0 import.
Reporting
The Monetized NPS category has been removed, being replaced by the Monetize 5.0 reporting widgets.
System Admin
The ability to enable and disable the visualization of Monetized NPS widgets has been removed, making way for their 5.0 counterparts.
2 Feature Fixes
Survey Suite
Solved an issue where the score clicked in the email received was not being selected automatically in the survey for CSAT, CES and Rating questions.
Reporting Widgets
Account Health: solved an issue where the widget would not work in case there was an unexpected high amount of accounts to be loaded.
Pedro Henrique
1 New Feature
System Admin: GaugieAI Privacy Settings
You are now able to control whether identifiable information is redacted before being sent to OpenAI with the new Privacy Settings feature in System Admin.
Since the introduction of all AI features, business identifiable information (BII) and personal identifiable information (PII) have by default always been redacted before they were sent to OpenAI.
This feature allows you to control if you want to redact only BII, only PII or both, for Feedback AI Assistant or Close the Loop Assistant.
3 Feature Improvements
Imports
The Revenue 4.0 upload option has been removed from the imports page. Any Revenue uploads should be done through the Revenue 5.0 import.
Reporting
The Monetized NPS category has been removed, being replaced by the Monetize 5.0 reporting widgets.
System Admin
The ability to enable and disable the visualization of Monetized NPS widgets has been removed, making way for their 5.0 counterparts.
2 Feature Fixes
Survey Suite
Solved an issue where the score clicked in the email received was not being selected automatically in the survey for CSAT, CES and Rating questions.
Reporting Widgets
Account Health: solved an issue where the widget would not work in case there was an unexpected high amount of accounts to be loaded.