CustomerGauge v6.3 Release Notes - Released 22 October 2025

1 New Feature

  • Gaige Chat

    • Users can now download graphs and charts created by Gaige as PNG images, allowing users to easily use them in presentations.



2 Feature Improvements

  • Gaige Chat

    • Chats now can be renamed even if Gaige is still “thinking”/hasn’t written a response yet. 


  • Exports

    • Customers with many Saved Filters can now search through their Saved Filters, ensuring they can find the one they want to use more easily.




6 Feature Fixes

  • Follow-up Assist AI

    • Solved an issue where using the “send email” button would include errant HTML characters in the body of the email.

    • Solved an issue where using the “send email” button would have the “to” email as your own email address instead of the respondent’s email address


  • Menu & Navigation

    • Solved an issue where the menu did not appear for some customers.


  • Imports

    • Solved an issue where the dropdown list of available Import Mappings did not contain all mappings in certain situations.


  • Reporting

    • Solved an issue where Benchmarks widgets sometimes did not display pointers on the line graphs.


  • Webhooks

    • Solved an issue where links in Failed Outgoing Webhook Alerts were linking to an incorrect location.