Responses Report

Modified on: Wed, 15 Jun, 2022 at 3:43 PM


 The Responses Report report can be accessed navigating to Report Hub → By CustomerGauge → Responses Report. This report provides you a view of your responses against other response metrics over time.


Like all By CustomerGauge reports, you cannot edit it, but you are able to copy the report and edit the copy as you please. To make a copy of the report, simply navigate to the Report Hub and under Actions click on the 3 dots and then Copy.


Although you may not edit the report, you are able to select other group by date settings if you wish to do so. For that, open the report and then click on Filter and then under Grouping settings select the Group dates that you'd like to see.


For more information on each widget in this report, click on the images below:


  Responses Report


  Responses Report
Response Rate
This widget is used to show the percentage of responses.

Where to find the widget?
Widget gallery → Responses → Response Rate

What settings got configured?
General Settings
Width: 6

For more information on this widget, visit the support page.
Responses Combo
This widget is used to visualize columns that show key metrics with absolute numbers and line metrics with percentages.

Where to find the widget?
Widget gallery → Responses → Responses Combo

What settings got configured?
General Settings
Width: 9

Additional Settings
Column metrics: Responses, Non Responses
Line metrics: Responses %
Responses Trend
This widget displays key metrics over time.

Where to find the widget?
Widget gallery → Responses → Responses Trend

What settings got configured?
Additional Settings
Metrics to display: Primary Responses, Reminder Responses

For more information on this widget, visit the support page.
Responses Combo
This widget is used to visualize columns that show key metrics with absolute numbers and line metrics with percentages.

Where to find the widget?
Widget gallery → Responses → Responses Combo

What settings got configured?
Additional Settings
Column metrics: Delivered, Reminder Delivered
Line metrics: Primary Responses %, Reminder Responses %
Responses Table
This widget provides a tabular view of key metrics for responses with both absolute numbers and percentages.

Where to find the widget?
Widget gallery → Responses → Responses Table

What settings got configured?
General Settings
Width: 12
Height: 5

Additional Settings
Metrics to display: Delivered, Primary Responses, Reminder Delivered, Reminder Responses, Responses

For more information on this widget, visit the support page.




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